Job Description

Choose a job you love, and you will never have to work a day in your life. — Confucius

Account Supervisor

  • Job Tag: #LI-LK1
  • Posted: July 28,2022

One Simple Plan (OSP), a boutique communications and brand engagement agency in Minneapolis, has retained SkyWater Search to conduct a search for an Account Supervisor.

One Simple Plan is structured on two parallel pillars: communications and brand engagement.  They have a unique mix of clients across industry categories that range from big national brands and fast-growing local brands. What their clients have in common is interesting stories and passionate audiences.  Perhaps not known by name, OSP is definitely notable in their client work and results. All of OSP’s clients are referral-based – every one of them – which is the proudest method of marketing. The agency is a longtime partner with the City of St Paul and St. Paul Downtown Alliance. They are behind this work: https://growstpl.com/

The OSP approach:

  • Hands-on and high-energy

  • Grounded in reality of what will work for the audience (they do extensive research to know each audience)

  • Hungry and flexible. 

  • Strategic and creative. 

  • Enterprising and effective.

  • Entrepreneurial. 

Perhaps most importantly as it speaks to culture, their people leave egos at the door and jump in with sleeves rolled up. OSP offers a flexible work environment, strives for balance (truly, no long agency hours), and appreciates art and culture. OSP offers a 401k, a bonus program, summer hours, generous PTO, and more. 

 

The Role: 

We are searching for communicative candidates who are proactive and passionate about communication and brand. You will act as the main point of contact for your clients. You will build long-lasting, mutually beneficial relationships with your clients, always striving to find the products/service which best fit the individual needs of the client. 

To succeed in this position, you should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Responsibilities:

  • Communicating with clients to understand their needs and explain product value.

  • Building relationships with clients based on trust and respect.

  • Collaborating with internal departments to facilitate client need fulfillment.

  • Collecting and analyzing data to learn more about consumer behavior.

  • Maintaining updated knowledge of company products and services.

  • Resolving complaints and preventing additional issues by improving processes.

  • Identifying industry trends.

  • Acting as a client advocate with a focus on improving the buyer experience.

Background:

  • Bachelor’s degree in sales, communications, or related field.

  • Adaptability and strong problem-solving skills.

  • Excellent active listening skills.

  • Ability to build rapport and collaborate with others within the company and externally.

  • Understanding of consumer behaviors and industry trends.

    We look forward to hearing from you to learn more about this opportunity!

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