Job Description

Choose a job you love, and you will never have to work a day in your life. — Confucius

Continuous Improvement Manager

  • Job Tag: #LI-KF1
  • Posted: August 06,2020

Our client is an 80-employee family owned manufacturer in the southwest metro, and they are looking for a CI Manager to join their team. This hire will be responsible for the delivery of process innovation and continuous improvement initiatives across all company operations. Plays an important role in fostering a culture of sustainable change through the creation and embedding of LEAN methodology to deliver business transformation.


  • Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
  • Work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing culture of change
  • Lead and facilitate LEAN/process improvement-based events to drive ideas and solutions
  • Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
  • Identify trends and process variations as part of establishing a continuous improvement monitoring system
  • Assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
  • Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal documentation and controls
  • Communicate requirements and drive process change using staff interviews, document analysis, requirements events, surveys, site visits, business process descriptions, business analysis and workflow analysis
  • Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
  • Ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times
  • Deliver coaching and mentoring of staff
  • Complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

Desired Skills and Experience

  • Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
  • Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
  • Accomplished leader who builds, motivates and is part of a collaborative team.
  • Exceptional customer service, communication and interpersonal skills.
  • Excellent attention to detail.

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