Job Description

Choose a job you love, and you will never have to work a day in your life. — Confucius

Customer Support Manager

  • Job Tag: #LI-CT1
  • Posted: December 23,2019

SkyWater Search Partners is looking for a Customer Support Manager to oversee a team of 14 for a growing company based in Minneapolis. This will be a full-time position. 

For full job description, please email: cthonn@skywatersearch.com

Position Summary:

  • Lead and train supervisors of Customer Servie, Compliance and Payment Service departments.
  • Implement process improvement strategies for all three departments and develop employees in their particular career paths. 
  • Analytical approach to customer support and operations

Qualifications:

  • Bachelor's Degree in Business Management or related field
  • Billingual in English and Mandarin (preferred)
  • Two to Four years of leadership experience in the following: Customer Support, Call-Center and After-Market Services, and/or Operations Support. 
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