Job Description

Choose a job you love, and you will never have to work a day in your life. — Confucius

Distribution Center Manager

  • Job Tag: #LI-TF1
  • Posted: August 25,2020

The Distribution Center Manager (DCM) is a strategic team member leading all aspects of the distribution center, including shipping, receiving and returns, mentoring direct staff, sustaining a positive work environment with focus on safety and quality, achieving budget, delivering on key metrics, and providing dependable service to all channels of the business, (B2c, B2B, and eCommerce). The DCM is expected to lead in a way that is consistent with the company’s core values surrounding quality, cost, delivery and safety in the continuous pursuit of improvements and lean principles.



  • Work to meet and exceed facility financial benchmarks, and continually support all essential warehouse duties and goals in the areas of safety, quality, and productivity
  • Communicate any and all items related to Distribution Channel in an accurate and timely manner to both internal and external customers, including senior management
  • Act as a subject matter expert (SME) of the facility’s warehouse management system
  • Support the ongoing efforts of Lean Management Operations within the facility, including reiterating a “6S” culture and performing Gemba inspections
  • Facilitate teamwork and integration between facility functions and departments, as well as between other company Distribution Center locations



  • Support and manage all warehouse staff in accordance with policies and procedures. Provide discipline and corrective action as required
  • Manage and maintain staffing levels and efficiency standards, making changes to staffing assignments as necessary to optimize workflow and manage/track all labor hours
  • Address all employee performance issues promptly and directly in accordance with company personnel policies and procedures
  • Support Human Resources to assist in the hiring and developing of leadership and hourly team members
  • Provide the direct staff with support and backup coverage as determined by staffing needs
  • Instruct, communicate and practice all and any safety procedures related to operations, team, equipment, etc., making safety standards priority one

Process Improvements/Productivity

  • Manage and perform audits on the Shipping/Receiving functions, which includes validating paperwork, observing processes, and communicating to assess the team’s understanding of work responsibilities
  • Evaluate and enforce department processes and Standard Operating Procedures (SOPs).
  • Recommend, coordinate, and implement needed changes based on process analysis


Position Requirements:

  • Bachelor’s/4-year degree required, preferably in Engineering, Supply Chain/Operations or other business-related field; Master’s degree preferred
  • Minimum of 7 years of experience with large-scale, distribution, manufacturing or operations experience required
  • Proven leadership experience in progressively higher-level roles of increased responsibility
  • Material Handling Equipment Certification required
  • Intermediate proficiency in Microsoft Office and other job-related applications (ability to utilize Pivot Tables and VLookup is mandatory)
  • Exceptional written and verbal communications skills are necessary
  • Ability to read, write and speak English fluently is required. Bilingual Spanish a plus
  • Ability to identify and understand complex issues, analyze and compare data, and draw conclusions as a result of analysis
  • Excels at problem-solving and decision-making supported by metrics
  • Ability to manage multiple projects and set priorities to complete individual and group tasks
  • Maintain consistent performance under pressure, addressing stressful situations in a manner that is professional, and measured
  • Experienced in OSHA safety standards and tracking, with the ability to lead the organization in analysis and changes to working practices and culture
  • Use interpersonal skills to help build a cohesive team and facilitate the completion of team goals
  • Read, analyze and interpret regulations and procedures, and appropriately respond to common inquiries and grievances when interacting with employees
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