Job Description

Choose a job you love, and you will never have to work a day in your life. — Confucius

Applications Engineer- Pumps

  • Job Tag: #LI-JP1
  • Posted: April 30,2024

Applications Engineers work with customers to ensure a smooth sales process and maintain and grow existing business. Application Engineers must possess excellent customer service skills and ensure that orders are entered accurately, in a timely manner, and achieve proper margin.

Responsibilities

  • Determine customer requirements and expectations; recommend specific products and solutions
  • Service customers by proactively keeping them informed of their quote/order status and delays, responding quickly to customer outreach, answering customers questions, troubleshooting, and resolving issues, etc.
  • Sizing and selection of products for specific customers and applications
  • Educate customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction

Desired Skills and Experience

  • Pump application experience a must
  • Experience or background in technical studies
  • Commitment to providing exceptional customer service
  • Computer skills required: ERP, CRM, Inventory Software, Microsoft Office Suite, and Auto CAD Lite or equivalent

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