Cloud Operations Manager
SkyWater Search Partners has been engaged by a fast-growing SaaS organization to identify a Cloud Operations Manager. This newly created role will play a critical part in overseeing the availability, performance, and security of the organization’s cloud-based applications. The ideal candidate will bring a blend of hands-on technical leadership, team management, and strategic thinking to shape the future of the company’s cloud infrastructure.
Reporting directly to the Chief Technology Architect, this leader will guide a small team of Engineers, manage relationships with key service providers, and drive operational excellence in a dynamic, high-growth environment.
This is a full-time, permanent position and we are targeting a Minnesota-based candidate that does not require Visa sponsorship.
Interested candidates may confidentially connect with a recruiter at SkyWater Search Partners to learn more about this opportunity.
Responsibilities
- Lead cloud platform operations to ensure optimal performance, security, availability, and recoverability of SaaS applications.
- Oversee managed service providers for 24/7 monitoring, incident management, and issue resolution.
- Measure and report on platform health using meaningful SLAs and KPIs.
- Drive improvements to CI/CD pipeline processes alongside Cloud Support Engineers.
- Ensure production deployments follow QA and product approval workflows.
- Build and maintain a high-performance, collaborative team culture.
- Manage vendor contracts and ensure value delivery and accurate billing.
- Partner with stakeholders across architecture, product, and engineering for release planning and execution.
- Maintain and monitor the Cloud Platform Operations team budget.
- Ensure compliance with industry standards such as SOC 2 and PCI through documentation and operational discipline.
- Stay up to date on emerging cloud technologies and trends.
Desired Skills and Experience
- Bachelor's Degree in a technical field
- 3+ years of experience in lead or leadership capacities
- Expertise in one or more public cloud platforms.
- Proven ability to implement and scale CI/CD pipelines and DevOps practices.
- Working knowledge of system administration and security best practices.
- Hands-on experience with Git and scripting tools.
- Familiarity with one or more programming languages.
- Experience using monitoring/APM tools like Datadog or Dynatrace.
- Competence with Infrastructure-as-Code tools such as Terraform & Kubernetes.
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ABOUT SKYWATER SEARCH
Start with your Short List
Led by a group of seasoned search industry professionals, SkyWater Search Partners brings new focus to a novel concept, “Short List Search.” Our purpose is to leave a lasting impression on the clients we serve by providing individuals who will make a measurable difference in their business. We strive to consistently deliver great results to our clients in a very timely manner.
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Founded on long-standing relationships and hundreds of successful placements throughout the Twin Cities business community, SkyWater Search Partners is a proven resource for clients and candidates looking to quickly and confidently explore their “short list” of best choices. Count on us to find the best people – and the best fit.
