• Job Tag: #LI-CT1
• Posted: August 14,2025

General Manager

Summary:

Responsible for the profitable operation of a retail store and interior design showroom. This is a multi-faceted business with both a lumber/building materials division and a six-person design showroom focused on delivering exceptional customer experiences—especially managing, tracking, and converting walk-in clients. The showroom is currently undergoing a $100K remodel, with investment in a modern, engaging space to attract more customers and remain competitive in the market. A top priority is enhancing organization and implementing repeatable processes across sales, follow-ups, and in-store interactions to ensure consistent, high-quality service that drives new business and long-term client relationships.

Essential Functions:

• Lead and participate in all front desk sales, product storage, and product delivery.

• Conduct annual reviews for sales and warehouse staff.

• Oversee purchasing of supplies and stock inventory, including pricing and electronic receiving.

• Develop and manage store advertising and marketing budgets.

• Provide training to employees on product knowledge, housekeeping, and safety procedures.

• Assist customers in purchasing and designing interior products.

• Support and participate in inventory control.

• Maintain and merchandise store layout for efficiency and cleanliness.

• Perform other duties as needed or assigned by leadership.

Competencies:

• Advanced knowledge of interior design products (floor to ceiling).

• Strong computer skills for POS, purchasing systems, Microsoft Office Suite, 20-20 Design, and inventory management.

• Ability to evaluate and introduce new products and promotions.

• Excellent customer service and communication skills.

• Strong multitasking and coordination abilities across sales and customer needs.

Required Skills & Experience:

• Bachelor’s degree preferred in business management, or equivalent experience managing within a showroom and/or interior design environment.

• Minimum 2 years of leadership experience managing a team of 5+ staff.