Job Location: St. Paul

• Location: St. Paul, Minnesota
• Type: Direct Hire
• Job #44799
• Salary: 80000

QUALITY MANAGER – FOOD PRODUCTION/MANUFACTURING

The Quality Manager is responsible for managing the Company’s quality management system program within the ISO 9001:2015 standards, including maintenance of ISO 9001:2015 certification.  The Quality Manager will assure that our products and processes are managed in a consistent manner with all relevant standards, customer specifications, production requirements and service obligations. In addition, they maintain and update all quality control training programs and documentation.

Essential Job Functions:

Oversee Quality Management Control Systems

• Work closely with the leadership team to determine quarterly control objectives and goals.
• Develop and analyze data and production specifications to determine expected standards.
• Formulate, document, and maintain quality control standards, including creating, documenting, and implementing applicable inspection criteria and procedures.
• Conduct and manage internal audits and facilitate and support external audits.
• Lead and participate in continuous improvement programs.
• Provide Work Instruction training to new employees and current employees when procedures are updated.

Interface with customers regarding quality issues

• Ensure a prominent level of internal and external customer service.
• Investigate and correct any customer related issues and complaints regarding quality of our products and customer service.

Partner with vendors to ensure that quality standards for our products are met or exceeded

• Interact with outside vendors to ensure the quality of purchased parts and materials.
• Coordinate and supervise the inspection and documentation of received inventory. Inspect incoming goods and material and related documents relevant to the quality standards.
• Coordinate and supervise the inspection and documentation of produced inventory. Inspect produced and outbound goods and related documents relevant to the quality standards.
• Issue and manage non-conforming material reports (NCMR) to resolve issues with vendors.
• Perform compliance audits of various vendors.
• Review vendor quality standards in accordance with FDA, 3A and other applicable authorities.

Maintain quality documentation

• Develop work instructions for quality manual and update them as needed.
• Provide document management for internal forms and documents.
• Manage external ISO QMS web application. Organize files and store in electronic format.
• Maintain and update technical specifications of all products.

Participate in new product development process

• Collaborate with leadership and vendors on specifications for new products.
• Support prototype development and validation with leadership, vendors and third party testing organizations.

Provide Production and Operations Support

• Develop and administer inspection protocols
• Provide Work Instruction training and support
• Assist in inventory and lot control management
• Assist in inventory and scrap analysis
• Maintain proficiency with production equipment operations and record-keeping

REQUIREMENTS

• Minimum of two years quality manager experience in ISO 9001:2015 environment.
• Minimum of two years customer service experience, including resolution of customer issues.
• Intermediate working knowledge of ERP systems such as Sage Accounting Software.
• Up to 5% travel.

Preferred Experience & Attributes:

• Contract manufacturing environment experience
• Creativity – proposes ideas, finds new, better and more efficient ways of doing things

• Investigative – willing to inquire and locate answers for clients
• Negotiation – works to develop good relationships and meet client needs with a strategy of a “win-win” outcome for all parties
• Flexible – willing to help out and adjust workload when needed

• Location: St. Paul, Minnesota
• Type: Direct Hire
• Job #44755
• Salary: 140000

We are partnering with a long-time client to find a Maintenance Leader that can be responsible for a technical team of nearly 50 reports in a highly automated manufacturing environment. This person will spend about 60% of the time focused on long term strategy and 40% on day to day business challenges/operations. An ideal candidate will have come up through engineering ranks before taking on teams that include maintenance, and are capable of owning the entire maintenance function for a high growth manufacturer.

Responsibilities:
 

• Establish and communicate clear objectives, continuously assess progress, and foster a performance-driven culture centered on responsibility and achievement.
• Ensure alignment with corporate processes by overseeing compliance among our teams and collaborative partners.
• Procure the necessary talent, technology, machinery, and financial resources to meet the expectations of both internal and external customers.
• Play an active role in managing, executing, monitoring, or contributing to programs aimed at enhancing asset uptime. These initiatives encompass preventive maintenance, predictive maintenance, reliability-centered maintenance, and total productive maintenance.
• Collaborate with operational leaders to define customer demands and spearhead enhancement initiatives across the maintenance organization, guaranteeing a secure and predictable manufacturing process.
• Foster uniformity throughout the maintenance function, ensuring consistency in approach and execution.
• Develop and oversee the maintenance organization’s budgetary requirements.
• Cultivate a workplace culture characterized by mutual trust, open and honest communication, and a collaborative team spirit.
• Institute and promote best practices in maintenance, accompanied by well-defined performance metrics that enhance operational efficiency.
• Identify and implement training initiatives to elevate the skills of maintenance technicians, adapting to the evolving needs of the business.
• Ensure adherence to regulatory codes and statutes.

Requirements:

• Bachelor’s degree in Engineering or related field
• 5+ years of people management experience
• Experience driving efficiencies across complex systems
• Hands-on exposure and knowledge of automated equipment 
• History of leading maintenance programs and technical teams