Manager of Field Service & Aftermarket Parts
Responsibilities:
- Develop and implement a strategic plan to grow the aftermarket parts and service business and work with the sales team to implement into existing customer dialogue
- Lead a team of three direct reports (2 Parts Specialists and a Service Scheduler)
- Oversee all service operations, including customer coordination and scheduling. Leverage existing third-party service providers and identify and secure new ones to expand the company’s service capabilities in key geographic areas.
- Develop and promote new service offerings, such as service contracts, online ordering capabilities, parts sorting systems etc…
- Explore innovative ways to make it easier for customers utilize aftermarket parts ordering and service requests
Requirements:
- Proven leadership experience with a strong background in growing an aftermarket or field services team.
- Degree in Engineering or related
- 7+ years of experience in an industrial manufacturing or distribution segment
- Willingness to travel approximately 50% during the first year.
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ABOUT SKYWATER SEARCH
Start with your Short List
Led by a group of seasoned search industry professionals, SkyWater Search Partners brings new focus to a novel concept, “Short List Search.” Our purpose is to leave a lasting impression on the clients we serve by providing individuals who will make a measurable difference in their business. We strive to consistently deliver great results to our clients in a very timely manner.
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Founded on long-standing relationships and hundreds of successful placements throughout the Twin Cities business community, SkyWater Search Partners is a proven resource for clients and candidates looking to quickly and confidently explore their “short list” of best choices. Count on us to find the best people – and the best fit.
