Credit and Collections Supervisor
SkyWater Search Partners is excited to partner exclusively with PDU Cables on this newly created position as the company continues to scale and invest in building out its finance and accounting infrastructure. This is an exciting opportunity to join a growing organization at a pivotal stage and play a key role in helping support future growth.
The Credit & Collections Supervisor will lead day-to-day credit and collections activities with a primary focus on timely cash collection, adherence to payment terms, and proactive customer account management. The majority of this role is centered around hands-on collections execution within a contractor and B2B customer environment, while also supporting credit decisioning, process improvements, and customer relationship management.
This is a highly hands-on position where the individual will actively manage collections activity directly, in addition to supervising one direct report. This individual will partner closely with Sales, Operations, and Finance leadership to help drive accountability, improve cash flow visibility, strengthen customer relationships, and support scalable processes as the organization continues to grow.
Please note: Only local candidates currently residing in the Twin Cities/Minnesota market will be considered for this opportunity.
Responsibilities
- Credit & Collections Execution
- Drive consistent and timely collection of accounts receivable, primarily within a contractor and B2B customer environment
- Personally manage and execute day-to-day collections activities in a hands-on capacity
- Hold customers accountable to contractual payment terms through proactive outreach, follow up, and relationship management
- Monitor aging reports, payment trends, broken promises, and delinquency risks while escalating concerns as needed
- Partner with Sales, Billing, and Operations teams to resolve invoice disputes and accelerate cash collections
- Participate directly in customer conversations to resolve delinquency concerns and payment issues Customer & Sales Partnership
- Build and maintain strong customer relationships while balancing accountability and customer service
- Partner closely with Sales to align on customer expectations and payment resolution strategies
- Communicate delinquency trends, payment behavior, and account risks to internal stakeholders
- Support a collaborative and solutions-oriented approach to collections management Credit Risk & Process Improvement
- Support credit reviews, credit limit decisions, and account setup processes
- Provide input on customer payment history, exposure, and overall credit risk
- Assist in improving collections workflows, reporting, KPI tracking, and escalation processes
- Participate in the evaluation and implementation of credit and collections software and tools Team Leadership
- Supervise and support one direct report
- Provide coaching, performance feedback, and day-to-day guidance
- Foster a culture of accountability, responsiveness, and continuous improvement Why This Opportunity?
- Newly created role designed to support company growth and scaling efforts
- Opportunity to help shape and improve processes within the function
- High visibility role partnering closely with leadership and cross-functional teams
- Growing organization with strong momentum and long-term opportunity
- Collaborative, team-oriented environment
Desired Skills and Experience
Qualifications Bachelor’s degree in Accounting, Finance, Business, or related field preferred (or equivalent experience) 5+ years of progressive experience within credit, collections, accounts receivable, or order-to-cash functions Strong hands-on collections experience within a contractor or B2B environment Experience balancing firm collections accountability with customer relationship management Understanding of credit risk, dispute resolution, and collections best practices Experience working within ERP systems and credit/collections software Previous leadership or supervisory experience preferred
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ABOUT SKYWATER SEARCH
Start with your Short List
Led by a group of seasoned search industry professionals, SkyWater Search Partners brings new focus to a novel concept, “Short List Search.” Our purpose is to leave a lasting impression on the clients we serve by providing individuals who will make a measurable difference in their business. We strive to consistently deliver great results to our clients in a very timely manner.
Practice Areas
Our practice areas are led by highly experienced executive recruiters who take great care in fully understanding client requirements and candidate qualifications.
• Accounting and Finance
• Information Technology
• Operations
• Engineering
• Sales
• Marketing
• Human Resources
• Legal
• Construction
• Supply Chain
• Consumer Package Goods (CPG)
Founded on long-standing relationships and hundreds of successful placements throughout the Twin Cities business community, SkyWater Search Partners is a proven resource for clients and candidates looking to quickly and confidently explore their “short list” of best choices. Count on us to find the best people – and the best fit.
